Refund policy
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.
Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type. Please allow 7 business days for processing of refunds or exchanges of product.
To request a return or RMA please call us at 410-975-5600.
The original shipping and handling charges are not refundable. Refunds will not be accepted for products after thirty days.
If you have any more questions, please email us support@dewaltmobilelock.com.