Product Overview

Cellular:

Commands that are sent to a MOBILELOCK from your online account use a secure form of SMS text messaging and confirmations and alarms from the device use 1xRTT data. Your monthly service includes unlimited nationwide digital data service on the Sprint PCS network with no roaming charges. Devices can be specially provisioned to roam on networks in Canada and Mexico as well as Verizon in the U.S. There is a one time $30/ea surcharge to devices that are provisioned for roaming but the monthly service charge is the same. If you require devices configured for roaming please contact us directly to make arrangements.

Click here to check the Sprint coverage in your area.  3G data or better is required.

 

Battery:

Internal Li-Ion Rechargeable

Size: 2 x 18650

Charge time: 5 hours

Runtime: 4 weeks

Other powering options:

• MOBILELOCK can be left on charge without harming it
• DS525 allows for 12/24 volt connection
• DS505 takes 4 D cell batteries and provides 90 days runtime

Battery Alarms:

Low Battery: Alerts when the MOBILELOCK battery reaches 3.2v indicating 2-3 days of charge left

Full Charge: Alerts when the MOBILELOCK is fully charged. It is recommended to always do a status request to confirm the battery level of the device which will also record it in the event history.

Charger Removed: You can leave MOBILELOCK connected to its wall charger for permanent power and if the power is lost or disconnected you can receive an alert. If power is lost the MOBILELOCK's internal battery will kick in to provide 30 days of runtime.

Auto Status: Low battery alerts happen when the battery reaches 3.2v but there are times it can skip over this level if the device is in a weak signal area or is under heavy use. Auto Status programs the device to report back its status every 24 hours (Battery Level, Temperature and Signal Strength). If a battery level comes back at "Low" or "Recharge" then our system automatically kicks off a low battery alert.

 

Groups:

You can have as many devices as you want in your MOBILELOCK account but to keep better contol of them they can be arranged into groups. One site may have 20 devices and another may have 15. On the Account Summary page you can collapse the groups that don't pertain to you and keep the ones open that do. You can also customize the sensor, speaker and battery settings for an entire group and also set up an Arm/Disarm schedule for the group. 

Billing:

Each month the account owner and up to one other person can receive the monthly service invoice by email. The Account Billing section within your account keeps a history of all your invoices that you can view and print at anytime as well as a record of all payments made/received and the current balance due. We offer the convenience of monthly auto charges to your credit card of choice (Amex, Visa and MC) as well as payment by check options. 3, 6 and 12 month billing options are also available upon request.