Testimonials

Based on 44 reviews
84%
(37)
11%
(5)
0%
(0)
0%
(0)
5%
(2)
Great product!

I feel confident that DeWalt Mobile Lock will protect all my assets inside my cargo trailer. Great security system!

Mobilelock and Pushover.net - a winning combination

I own and operate a mobile gaming trailer that contains a lot of high value items in it. I was happy to find the Mobilelock easy to install and very effective. However, my only concern was what if someone breaks into the trailer at night while I'm sleeping and I don't hear my phone. I wouldn't know until the next morning when it was already way too late.

That's where Pushover.net comes in - Pushover is a notification service and phone app that can integrate with almost anything you want to receive notifications from. I set up an email alias on the Pushover service, set up that email to receive alarm notifications on the Mobilelock portal, and configured the app to treat these notifications as emergencies. Now, if my trailer Alarm goes off, within seconds the Pushover app is alerting my phone regardless of Do Not Disturb or silence settings, and it won't stop until I click a button acknowledging the alert.

This works as a great all around security solution for me and my business. Thanks DeWalt Mobilelock!!

DS600 MOBILELOCK Portable Alarm with GPS

Saved By MobileLock Again

I am the Security Manager of a construction company, where we have more than 45+ DS600s and more on the way. We have had MobileLock Devices Since early 2017, and they are nothing but Amazing Devices, Amazing Customer Service, and most Importantly Life Savers. We have had Numerous Machines and trailer Stolen in the years, and thanks to MobileLocks, we have been able to locate and recover them all, with the most recent being on 3-9-22. One of our trailers was stolen off of our job site at 330 in the morning. We received the Movement and Vibration Alert at 330, and not long after we were able to locate the trailer with a minimal amount of effort, and with 100% accuracy. We recovered the Trailer that same morning, and the suspect was caught and arrested along with reclaiming our trailer. Thank You to MobileLock for helping us keep our assets secure, and helping recover them when they do unfortunately get stolen. Thank You MobileLock for the years of great service and dependability.

Happy long term user

I have been using a mobilelock unit in a remote location for several years. It was very easy to activate and locate. I love the ability to check battery life remotely.

Absolute junk

I had a couple of these prob about 12-15 year ago and wasn’t pleased with it. Not really much out there for options so I got this again, well it doesn’t work. I can’t get the bluetooth components to connect to the until, tried over and over and it just keep erroring out. The scheduling alarms doesn’t work. The don’t have an app to make it easy to use. You have to log into a website; though for sure they would have updated this at least. Anyway I spent 800 and something on all this junk. Prob going to end up in the garbage just like the last ones.

Justin, we wish you would have reached out to us by emailing or calling our support line. After seeing this review we reached out to you to assist but you made it clear that you do not want any support. We respect that and are initiating a return and refund. Our support team is here to assist and if any frustrations happen like the ones you experienced please don't hesitate to call. We can answer any questions and resolve most issues immediately.

Poor customer service

Been having problems with my device. Talked to a sales rep who said they would call me back and never did. I have a faulty unit and still have not received a fix or a call back. Clearly after the 75k I’ve spent on dewalt tools, their only priority is you bought it, after that it’s my problem and you don’t care after my money has been handed over. Is has happened with several products and as a general contractor that promotes your tools for years I’m about to make a deal with getting sponsored by Milwaukee because they actually seem to care about their clients and good contractors like my self who push their products when they are happy and taken care of.

Cory, it sounds like we dropped the ball and I completely apologize. I am calling you now to assist.

MobileLock almost perfect!

The Dewalt MobileLock was a great solution for our needs. It provides lots of security options. Best of all, it's self-contained, can be charged from a solar panel or battery and can notify you in different ways of an alarm.

Change battery

This unit works great until you need to change the battery. Every year when I have to change the battery i have to call support due to a bad design on a tamper switch.

Rabbit hole scam

Eric, we see that your device never activated. We will email you now with instructions on how to initiate the activation process again. It may have timed out the first time it was attempted. We apologize for any inconvenience this may have caused.

M
DS530 Solar Charger
Mike Snavely
Awesome solar charger

This thing works great. Easy installation with 3M double back tape and plug it in. The alarm battery status stays between "fully charged" to "very good".

Long time user of the Dewalt MobileLock

We have been using MobileLock for several years now and love the product. The very first weekend our mobile storage container was broken into. Because we had the alarm nothing was lost. We were able to contact the police and they were chased off (sorry they were not caught) but the only thing we lost was a pad lock. I now have them at several location and for the price you can't value.

Great assistance

Everyone is super friendly. I had to call in a few times always got a quick response and they were patient.

New DS600 system

Definitely overcame some of the short falls of the DS500. Love the Blue Tooth connections, makes it easier to place components and power to them. The delay on the door sensor is 6 to 8 seconds, wish it was instant but understand this is a trade off for the Blue Tooth connections. Still very happy with the system and the servie.

Works Perfectly

Just as advertised. Easy to set up and connect. So easy, it makes you wonder what you missed.

Excellent

Easy to install. Works perfectly.

FABULOUS SERVICE

Chris Allen is a super star !
I was having challenges with an older Moble Lock unit. Chris engaged and tried several thinks to help me out. Ultimately I had the replace unit. Chris was helpful ever step of the way.
I am a Ravi g fan !
THANK YOU CHRIS !

Outstanding Solution!!

Well designed and engineered. Remote security is paramount based on the value of the contents of your container. THIS IS THE SOLUTION. Simple to install, intuitive interface and incredible support.

UNREAL!!

This is THE answer to remote equipment protection!! Incredible support- I had a few questions on set up and I received a response within an hour (on Sat and Sunday). Tech Support spent as much time as needed to walk me through some set up issues and gave me a few “tips” along the way. The Videos covered most everything but Tech Support filed in the details. The interface is VERY logical, Group Set Up is awesome and Alerts are just as advertised. I have 2 Shipping Containers with a lot of valuable equipment and now I sleep much better at night. Well engineered and designed. For the money, I can’t imagine NOT having this on all remote valuables. I live 45 minutes from the containers but my "auto dial" alerts my security company and they are at the site in 5 minutes. THIS IS THE BEST REMOTE SECURITY PRODUCT ON THE MARKET. YOU GUYS ROCK!!

Very good

So far the desalt Mobilelock has performed well. It took some fine tuning to get it set to lessen the false alarms but once that was accomplished it has done very well. Tom was a great help and he reached out to us which I thought was a great service.
My late brother in law had 6 conexs that were broke into and 1000s of dollars of tools and personal effects stole. We have some peace of mind with Mobilelock installed.

Must have for trailer security

I ordered this gps alarm tracker, more for the "tracker" than alarm. The alarm part is not so loud, but it is audible to whoever is trying to steal your trailer. The unit is well built, durable and easy to setup. I just wish it had an APP to use instead of having to use a computer. harder to track in real time and follow using a computer vs APP on smartphone, etc. Outside of that, the battery run time is as stated. you get 5 days before you have to recharge, or if you can leave it plugged into a battery backup, even more so. The TRIGGERS, such as motion, tilt, etc. were very well. HIGHLY RECOMMENDED. You DO HAVE TO HAVE a service plan for the cellular unit. 19/mo not bad.

It works

Security

Worth the money...

Accuracy could be a little better... say plus or minus 10'. I like being able to track a vehicle or equipment should someone steal it. Wish your monthly fee was about $5/month vs. $20/month.

Good product, user interface needs work

So far the mobile lock is working as advertised. I'm using it as a temporary security system for my flip houses and i'm pretty confident that it will work for what I want it to. I attached the unit to the most expensive tool I have in the house and have it paired to the motion sensor to let me know if anyone breaks in. Only draw back is the user interface on phones, wish they had a Android app instead of just the web page.

Absolutely works!!

1 month after purchasing the mobil lock alarm my trailer was broke into at 1:36 am. several texts were sent to my phone. Unfortunately my phone was on silent mode and didn't wake me up. (kicking myself) The perps drove off with my trailer. Once I was made aware of the theft, I activated the GPS locater and found the trailer exactly where the GPS said it was. Regrettably 3 pieces of expensive equipment were stollen. I blame myself. The alarm it's self is not very loud so I've ordered the battery powered switch and siren amplifier. Hopefully there isn't a next time but if there is, the system should wake the neighborhood. Damn thieves! Important to NOT put your phone on silent...Duh