Testimonials

Based on 102 reviews
86%
(88)
9%
(9)
2%
(2)
0%
(0)
3%
(3)
Great Product

I think DS600 Mobile Lock is a good product. The only thing is how to attach it to my scooter in a matter where it is secure. A thief can just pull the device off and throw it in the trash can. When I go search for my scooter, all I will find is a trash can. Other than that, this is a good product. Good siren. GPS penpoints the location. Thank you.

Thank you William. The magnets on the back of the Mobilelock device are better suited for attaching in a trailer or conex. I would suggest using a zip tie through the screw holes on the device to secure it to the scooter

I can sleep at night!

I have a storage locker with my business inventory and I'm always worried someone might break in. I've easily attached this magnetically to one of the door rails and it works perfectly notifying me when it has been opened. I was trying to get someone to build me this system but they said it could not be done due to the fact a battery won't last long enough. Dewalt has done it at a fair price and it works perfect. I've tested it many times. Even banging on the door will set the alarm off and notify my phone. I am VERY impressed. I can think of 100 uses. The battery has lasted about 20 days so far and say it's still at good.

It works!

I do not know of another devise that will instantly alert you on your smart phone and I am happy I found this. It works. It took awhile to understand how to set it up and configure it. I was having trouble and went back and forth with Moblielock support. They always got back to me very fast and helped me get it set up. It has been working very well. I can arm and disarm with my smart phone. I have tested it numerous times and it never failed to immediately notify me by smart phone. I am very satisfied with the Mobilelock.

Great mobile alarm , I have two DS600’s plus door sensors for my two cargo trailers and one siren that is heard for miles! It’s a little confusing to set up all the features functions the customer service team was fairly quick to respond to my questions through email or Facebook messenger!
My only issue is the solar panel DS350, I had purchased for one of the units for remote charging sadly only lasted for a couple of months and reaching customer service was futile for some reason?

Thank you for your feedback. The DS530 solar charger should keep your Mobilelock permanently charged. If, however, the device is being used heavily, the signal in the area is weak or the temperature is colder than normal, then it is possible it is discharging faster than the solar charger can keep up. Be sure the solar charger has a good line of sight to the sky and it is recommended to charge up your Mobilelock device on its wall charger twice a year.

Perfection

I'm running this through my trailer wheels whin i leav it on the job. That way if anybody is trying to steel the hole trailer it will sound the alarm , not having to wait for the tilt or vibration sincere.

Feel protected

I feel that my car is well protected by Mobilelock with the alerts to my phone when it moves.

PEACE OF MIND

The DS600 MobileLock is second to none. It’s a very well made and dependable system. It will protect your valuables around the clock. I use it to keep may travel trailer safeguarded. Thank Dewalt Mobile for a great product.

Excellent tool to protect your valuables

I put mobilelock in my toy trailer and it works perfectly across 4 states and two timezones so far.

Peace of mind

I manage a rescue called Mission K9 rescue, we Bring in retired military police and contract working dogs from all over the world, a lot of times we are at the airport picking up dogs and there are times I have to step out for a minute to fill out paperwork and walk into the office or I am at veterinary visit and I have dogs inside the van while others are being treated so I can leave the vehicle running the mobile lock gives me peace of mind and lets me know if the temperature gets too high not to mention it also will let me know if the vehicle is moving or if it is rocking back-and-forth for whatever reason and GPS location. Thank you great product!

Security!!

Bought this to go along with the DS600. Installed both in my job trailer and they work great. Gives me an added sense of security.

works adequately

Product works fine, a bit disappointed with the user interface. It would be expected to have a simple phone App to control functions instead of using antiquated text commands. Likely would not purchase again due to this reason. Otherwise system works as advertised with no issues.

Great product

I've been using the mobile locks for several years and we love them. Since going to the mobile lock system, it has prevented several break-ins on our construction sites. The cost of the equipment and the monthly fees are nothing compaired to what could have been lost.

No complaints, just suggestions

I use my Mobile Lock in my travel trailer. I'd like to see more RV friendly features. For instance, I wish there were a dedicated 12V version. Also, a key fob would be nice or at least a phone app/widget that would allow for convenient arming and disarming. For Rv pet owners, a Bluetooth thermometer (that reads even when the control unit is connected to power)would be nice to warn of dangerous temps within the trailer when pet owners are away. And lastly, Bluetooth smoke detectors, Bluetooth propane/carbonmonoxide detectors, and Bluetooth water-leak detectors would be ultimately game changers for the rv community.

Thank you for your suggestions Adrian. We have many users like yourself using Mobilelock to protect their RV's so your feedback is much appreciated. We sell a 12/24V connector for the Mobilelock (DS525) but I understand you would prefer a combined unit. Our Bluetooth sensors (DS610, DS620, DS630) all have built in temperature sensors that can be configured to alert when the temp goes above or below any selected level. Also, our DS620 Bluetooth door sensor is also a generic sensor input. You can wire into it any other sensor such as CO, smoke or water leak protectors. You can name them in the website and be alerted like all other alarms.

D
DS530 Solar Charger
Dan Schroth
Failed after 4 months

We are in the SW Washington state summers can get hot and the winters wet hooked it into my DS600 on top my spare cargo trailer late spring 2022 with no view obstructions worked perfect for a while keeping a charge to very good to full then charging stopped called support they offered no solution or replacement just threw $129 away, I have been with this service when it first began and I must say that after paying for two units service monthly for a long time I find it going down hill now having other issues with receiving reports I emailed support after getting frustrated with east coast time difference after two weeks I received a call from support at 05:00 am!!!

Our offices are on the East Coast so I sincerely apologize our customer service called you at 8 am EST (5 am PST). If your DS530 solar charger is not working properly please email us at support@dewaltmobilelock.com and we will make it right.

I am impressed with signal strength (usually excellent) and the response to status queries is usually seconds. Overall a vast improvement for my location in New York.

DS525 Equipment Power Adaptor

Works as advertised

Have hooked up to a deep cell battery so far so good

Works good so far

It worked good testing it. I did have to give "arming" the unit a few minutes for the motion detector to activate. Not a big deal just something I learned while testing.

Good product

Good product so far. I use it for security my enclosed trailer with motocross bikes inside. The instructions for each Bluetooth item should have better explanation in the advanced settings. Dewalt should have an App instead of signing onto the web site.

Thank you for your feedback Barry. There are several tutorial videos, including one on Bluetooth, under the Help tab in your account. You can also click the green '?' button in the top corner of most pages including Manage Bluetooth, Configure Units and Advanced Settings for more detail of everything presented on that page.

Bring back the old box!

Very disappointed in the new system.
Any time I do a text prompt I need to reset the system for my status checks to go through.

Pointless of me being away from the system and remote checking.

Hoping that the new year brings a system upgrade of the coverage area.

Never had an issue with my old box. It got service everywhere!

Amanda,

The reason your device is not communicating to your commands is because it was put into Airplane Mode. Airplane Mode is on the Advanced Settings and has a very large disclaimer on the limitations that happen when enabled. Airplane Mode is a feature that can extend battery runtime up to 6 months. It works by turning OFF the modem in the device which means it cannot communicate. It will only wake up in the following situations:
• On the check in that has been configured (You have selected every hour)
• Every 24 hours if Auto Status is enabled
• When the device Arms or Disarms according to a schedule
• When an alarm happens
• If the device is manually reset by pressing the tamper button 6 times

In any of the above scenarios the device will remain awake for 3 minutes before going back to sleep. If you disable Airplane Mode it will resolve your issue immediately. Please don't hesitate to call our support line or email us if you have any issues.

DS600 MOBILELOCK Portable Alarm with GPS

Great product!

Great product to help protect my tool trailer. Lots of helpful features with videos to get you set up the way you want. I use the motion sensor, vibration sensor and GPS tracking features and it helps me sleep better at night knowing that the unit is protecting my tool trailer.

I have been a customer for years it’s a no brainer just get it now!!

Satisfied Customer

We recently purchased the DS600 Mobilelock unit. Unfortunately, twice this month, we were burglarized. Each time the unit made the notification and arrests took place.

Satisfied Customer

We recently purchased the DS600 Mobilelock unit. Unfortunately, twice this month, we were burglarized. Each time the unit made the notification and arrests took place.