I manage a rescue called Mission K9 rescue, we Bring in retired military police and contract working dogs from all over the world, a lot of times we are at the airport picking up dogs and there are times I have to step out for a minute to fill out paperwork and walk into the office or I am at veterinary visit and I have dogs inside the van while others are being treated so I can leave the vehicle running the mobile lock gives me peace of mind and lets me know if the temperature gets too high not to mention it also will let me know if the vehicle is moving or if it is rocking back-and-forth for whatever reason and GPS location. Thank you great product!
Bought this to go along with the DS600. Installed both in my job trailer and they work great. Gives me an added sense of security.
Product works fine, a bit disappointed with the user interface. It would be expected to have a simple phone App to control functions instead of using antiquated text commands. Likely would not purchase again due to this reason. Otherwise system works as advertised with no issues.
I've been using the mobile locks for several years and we love them. Since going to the mobile lock system, it has prevented several break-ins on our construction sites. The cost of the equipment and the monthly fees are nothing compaired to what could have been lost.
I use my Mobile Lock in my travel trailer. I'd like to see more RV friendly features. For instance, I wish there were a dedicated 12V version. Also, a key fob would be nice or at least a phone app/widget that would allow for convenient arming and disarming. For Rv pet owners, a Bluetooth thermometer (that reads even when the control unit is connected to power)would be nice to warn of dangerous temps within the trailer when pet owners are away. And lastly, Bluetooth smoke detectors, Bluetooth propane/carbonmonoxide detectors, and Bluetooth water-leak detectors would be ultimately game changers for the rv community.
Thank you for your suggestions Adrian. We have many users like yourself using Mobilelock to protect their RV's so your feedback is much appreciated. We sell a 12/24V connector for the Mobilelock (DS525) but I understand you would prefer a combined unit. Our Bluetooth sensors (DS610, DS620, DS630) all have built in temperature sensors that can be configured to alert when the temp goes above or below any selected level. Also, our DS620 Bluetooth door sensor is also a generic sensor input. You can wire into it any other sensor such as CO, smoke or water leak protectors. You can name them in the website and be alerted like all other alarms.
We are in the SW Washington state summers can get hot and the winters wet hooked it into my DS600 on top my spare cargo trailer late spring 2022 with no view obstructions worked perfect for a while keeping a charge to very good to full then charging stopped called support they offered no solution or replacement just threw $129 away, I have been with this service when it first began and I must say that after paying for two units service monthly for a long time I find it going down hill now having other issues with receiving reports I emailed support after getting frustrated with east coast time difference after two weeks I received a call from support at 05:00 am!!!
Our offices are on the East Coast so I sincerely apologize our customer service called you at 8 am EST (5 am PST). If your DS530 solar charger is not working properly please email us at support@dewaltmobilelock.com and we will make it right.
I am impressed with signal strength (usually excellent) and the response to status queries is usually seconds. Overall a vast improvement for my location in New York.
Have hooked up to a deep cell battery so far so good
It worked good testing it. I did have to give "arming" the unit a few minutes for the motion detector to activate. Not a big deal just something I learned while testing.
Good product so far. I use it for security my enclosed trailer with motocross bikes inside. The instructions for each Bluetooth item should have better explanation in the advanced settings. Dewalt should have an App instead of signing onto the web site.
Thank you for your feedback Barry. There are several tutorial videos, including one on Bluetooth, under the Help tab in your account. You can also click the green '?' button in the top corner of most pages including Manage Bluetooth, Configure Units and Advanced Settings for more detail of everything presented on that page.
Very disappointed in the new system.
Any time I do a text prompt I need to reset the system for my status checks to go through.
Pointless of me being away from the system and remote checking.
Hoping that the new year brings a system upgrade of the coverage area.
Never had an issue with my old box. It got service everywhere!
Amanda,
The reason your device is not communicating to your commands is because it was put into Airplane Mode. Airplane Mode is on the Advanced Settings and has a very large disclaimer on the limitations that happen when enabled. Airplane Mode is a feature that can extend battery runtime up to 6 months. It works by turning OFF the modem in the device which means it cannot communicate. It will only wake up in the following situations:
• On the check in that has been configured (You have selected every hour)
• Every 24 hours if Auto Status is enabled
• When the device Arms or Disarms according to a schedule
• When an alarm happens
• If the device is manually reset by pressing the tamper button 6 times
In any of the above scenarios the device will remain awake for 3 minutes before going back to sleep. If you disable Airplane Mode it will resolve your issue immediately. Please don't hesitate to call our support line or email us if you have any issues.
Great product to help protect my tool trailer. Lots of helpful features with videos to get you set up the way you want. I use the motion sensor, vibration sensor and GPS tracking features and it helps me sleep better at night knowing that the unit is protecting my tool trailer.
We recently purchased the DS600 Mobilelock unit. Unfortunately, twice this month, we were burglarized. Each time the unit made the notification and arrests took place.
We recently purchased the DS600 Mobilelock unit. Unfortunately, twice this month, we were burglarized. Each time the unit made the notification and arrests took place.
"4:30 am my trailer alarm went off someone cut off the hitch lock and hooked to my trailer. I was able to track the trailer while the police were in route. within a hour my trailer was recovered and 2 persons arrested. Great system well worth the money.
Thank You Mobile Lock"
Our team has been utilizing numerous DeWalt Mobilelock products for over ten years. We love the customer service and tech support is fantastic. They have even assisted our ten person team with training to better understand the products and capabilities. We recently updated to the DS601 with the external antenns and have seen a great improvement in remote areas. We even recently assisted law enforcement with a track and recovery of a large amount of stolen property as a result of the GPS. Chris and Tom are great!!
Our team has been utilizing numerous DeWalt Mobilelock products for over ten years. We love the customer service and tech support is fantastic. They have even assisted our ten person team with training to better understand the products and capabilities. We recently updated to the DS601 with the external antenns and have seen a great improvement in remote areas. We even recently assisted law enforcement with a track and recovery of a large amount of stolen property as a result of the GPS. Chris and Tom are great!!
Extremely easy to set up the Bluetooth door sensors on my cargo trailer. They work very well, if that door opens that alarm sends me a text
Thieves love cargo trailers. I've been hit on the job site, I've been hit at the marriott. I love the text features and that I can check the status of my trailer anytime I like. I hope I never have to use this because of a break in or somebody stealing my entire trailer, but it's nice to know if something happens I'm ready.
One of the most reliable well built tools for helping to catch a turd who likes to steal your property.
Great product. Not only do I sleep soundly knowing that my ladders and planks are safely locked up but I also know exactly when my guys start working :-)
Before I wrote this review I looked through some of the others to see what users have said. This is a pretty straight forward and simple product. The only upgrade that would be really sweet is the ability to alert local law enforcement of a break in. It's been helpful to have something on our trailer that provides information even when some TRIES to break in. We have the sensitivity all the way up and it works, almost too well. Our guys get annoyed with the alerts sometimes but it's gonna be a saver when someone tries to get in. One feature that I really appreciate is the ability to manage our sensors remotely. The other day one of our DS620 sensors was throwing a "reset" alert too many times. I knew the issue was a low battery, and I couldn't get to it until the next day. So I logged in and remotely disabled it to stop alerting us. Worked great! As far as customer service goes, Tom has been very helpful through out our ownership.