Testimonials

Based on 73 reviews
90%
(66)
7%
(5)
0%
(0)
0%
(0)
3%
(2)
Satisfied Customer

We recently purchased the DS600 Mobilelock unit. Unfortunately, twice this month, we were burglarized. Each time the unit made the notification and arrests took place.

Satisfied Customer

We recently purchased the DS600 Mobilelock unit. Unfortunately, twice this month, we were burglarized. Each time the unit made the notification and arrests took place.

Mobile Lock saved my trailer and tools

"4:30 am my trailer alarm went off someone cut off the hitch lock and hooked to my trailer. I was able to track the trailer while the police were in route. within a hour my trailer was recovered and 2 persons arrested. Great system well worth the money.
Thank You Mobile Lock"

Ten+years of Great Products!!

Our team has been utilizing numerous DeWalt Mobilelock products for over ten years. We love the customer service and tech support is fantastic. They have even assisted our ten person team with training to better understand the products and capabilities. We recently updated to the DS601 with the external antenns and have seen a great improvement in remote areas. We even recently assisted law enforcement with a track and recovery of a large amount of stolen property as a result of the GPS. Chris and Tom are great!!

Ten+years of Great Products!!

Our team has been utilizing numerous DeWalt Mobilelock products for over ten years. We love the customer service and tech support is fantastic. They have even assisted our ten person team with training to better understand the products and capabilities. We recently updated to the DS601 with the external antenns and have seen a great improvement in remote areas. We even recently assisted law enforcement with a track and recovery of a large amount of stolen property as a result of the GPS. Chris and Tom are great!!

Easy setup

Extremely easy to set up the Bluetooth door sensors on my cargo trailer. They work very well, if that door opens that alarm sends me a text

Peace of mind

Thieves love cargo trailers. I've been hit on the job site, I've been hit at the marriott. I love the text features and that I can check the status of my trailer anytime I like. I hope I never have to use this because of a break in or somebody stealing my entire trailer, but it's nice to know if something happens I'm ready.

Excellent tool for catching turds who steal your property

One of the most reliable well built tools for helping to catch a turd who likes to steal your property.

DS600 MOBILELOCK Portable Alarm with GPS

D
DS630 Wireless Cable Lock
Dauntless Construction
Awesome product!

Great product. Not only do I sleep soundly knowing that my ladders and planks are safely locked up but I also know exactly when my guys start working :-)

Great Product for the Price

Before I wrote this review I looked through some of the others to see what users have said. This is a pretty straight forward and simple product. The only upgrade that would be really sweet is the ability to alert local law enforcement of a break in. It's been helpful to have something on our trailer that provides information even when some TRIES to break in. We have the sensitivity all the way up and it works, almost too well. Our guys get annoyed with the alerts sometimes but it's gonna be a saver when someone tries to get in. One feature that I really appreciate is the ability to manage our sensors remotely. The other day one of our DS620 sensors was throwing a "reset" alert too many times. I knew the issue was a low battery, and I couldn't get to it until the next day. So I logged in and remotely disabled it to stop alerting us. Worked great! As far as customer service goes, Tom has been very helpful through out our ownership.

Great Product for the Price

Before I wrote this review I looked through some of the others to see what users have said. This is a pretty straight forward and simple product. The only upgrade that would be really sweet is the ability to alert local law enforcement of a break in. It's been helpful to have something on our trailer that provides information even when some TRIES to break in. We have the sensitivity all the way up and it works, almost too well. Our guys get annoyed with the alerts sometimes but it's gonna be a saver when someone tries to get in. One feature that I really appreciate is the ability to manage our sensors remotely. The other day one of our DS620 sensors was throwing a "reset" alert too many times. I knew the issue was a low battery, and I couldn't get to it until the next day. So I logged in and remotely disabled it to stop alerting us. Worked great! As far as customer service goes, Tom has been very helpful through out our ownership.

Great security system!

I will highly recommend DeWalt Mobile Lock to my fellow contractors.

Great product!

I feel confident that DeWalt Mobile Lock will protect all my assets inside my cargo trailer. Great security system!

Mobilelock and Pushover.net - a winning combination

I own and operate a mobile gaming trailer that contains a lot of high value items in it. I was happy to find the Mobilelock easy to install and very effective. However, my only concern was what if someone breaks into the trailer at night while I'm sleeping and I don't hear my phone. I wouldn't know until the next morning when it was already way too late.

That's where Pushover.net comes in - Pushover is a notification service and phone app that can integrate with almost anything you want to receive notifications from. I set up an email alias on the Pushover service, set up that email to receive alarm notifications on the Mobilelock portal, and configured the app to treat these notifications as emergencies. Now, if my trailer Alarm goes off, within seconds the Pushover app is alerting my phone regardless of Do Not Disturb or silence settings, and it won't stop until I click a button acknowledging the alert.

This works as a great all around security solution for me and my business. Thanks DeWalt Mobilelock!!

DS600 MOBILELOCK Portable Alarm with GPS

Saved By MobileLock Again

I am the Security Manager of a construction company, where we have more than 45+ DS600s and more on the way. We have had MobileLock Devices Since early 2017, and they are nothing but Amazing Devices, Amazing Customer Service, and most Importantly Life Savers. We have had Numerous Machines and trailer Stolen in the years, and thanks to MobileLocks, we have been able to locate and recover them all, with the most recent being on 3-9-22. One of our trailers was stolen off of our job site at 330 in the morning. We received the Movement and Vibration Alert at 330, and not long after we were able to locate the trailer with a minimal amount of effort, and with 100% accuracy. We recovered the Trailer that same morning, and the suspect was caught and arrested along with reclaiming our trailer. Thank You to MobileLock for helping us keep our assets secure, and helping recover them when they do unfortunately get stolen. Thank You MobileLock for the years of great service and dependability.

Happy long term user

I have been using a mobilelock unit in a remote location for several years. It was very easy to activate and locate. I love the ability to check battery life remotely.

Absolute junk

I had a couple of these prob about 12-15 year ago and wasn’t pleased with it. Not really much out there for options so I got this again, well it doesn’t work. I can’t get the bluetooth components to connect to the until, tried over and over and it just keep erroring out. The scheduling alarms doesn’t work. The don’t have an app to make it easy to use. You have to log into a website; though for sure they would have updated this at least. Anyway I spent 800 and something on all this junk. Prob going to end up in the garbage just like the last ones.

Justin, we wish you would have reached out to us by emailing or calling our support line. After seeing this review we reached out to you to assist but you made it clear that you do not want any support. We respect that and are initiating a return and refund. Our support team is here to assist and if any frustrations happen like the ones you experienced please don't hesitate to call. We can answer any questions and resolve most issues immediately.

Poor customer service

Been having problems with my device. Talked to a sales rep who said they would call me back and never did. I have a faulty unit and still have not received a fix or a call back. Clearly after the 75k I’ve spent on dewalt tools, their only priority is you bought it, after that it’s my problem and you don’t care after my money has been handed over. Is has happened with several products and as a general contractor that promotes your tools for years I’m about to make a deal with getting sponsored by Milwaukee because they actually seem to care about their clients and good contractors like my self who push their products when they are happy and taken care of.

Cory, it sounds like we dropped the ball and I completely apologize. I am calling you now to assist.

MobileLock almost perfect!

The Dewalt MobileLock was a great solution for our needs. It provides lots of security options. Best of all, it's self-contained, can be charged from a solar panel or battery and can notify you in different ways of an alarm.

President

"I have had the original unit with the motion detector base for 15 years!! I have never had a problem with it, as a matter of fact, it still works to this day. The only reason I am upgrading is because they are switching to Verizon at the top of 2022. In today's day and age, with all the technology we use everyday, you don't expect any device to last more than a few years, 5 or 6 tops. I think Dewalt knocked it out of the park way back in the mid 00's when this came out. Furthermore, I have dealt with the same service tech this entire time! Chris Allen is a consummate professional and he has always taken very good care of me. When they said that I had to upgrade, I shot him an email so that I could discuss my options, which I had a few, he talked me through it and in no time I had my new unit with Bluetooth sensor on the way. I wish some of these current companies that are selling all these gadgets would take note. This is how it's done.
Rick Hart."

President

"I have had the original unit with the motion detector base for 15 years!! I have never had a problem with it, as a matter of fact, it still works to this day. The only reason I am upgrading is because they are switching to Verizon at the top of 2022. In today's day and age, with all the technology we use everyday, you don't expect any device to last more than a few years, 5 or 6 tops. I think Dewalt knocked it out of the park way back in the mid 00's when this came out. Furthermore, I have dealt with the same service tech this entire time! Chris Allen is a consummate professional and he has always taken very good care of me. When they said that I had to upgrade, I shot him an email so that I could discuss my options, which I had a few, he talked me through it and in no time I had my new unit with Bluetooth sensor on the way. I wish some of these current companies that are selling all these gadgets would take note. This is how it's done.
Rick Hart."

Change battery

This unit works great until you need to change the battery. Every year when I have to change the battery i have to call support due to a bad design on a tamper switch.

Rabbit hole scam

Eric, we see that your device never activated. We will email you now with instructions on how to initiate the activation process again. It may have timed out the first time it was attempted. We apologize for any inconvenience this may have caused.